Unlocking the Power of Digital Inclusion: Why Having Smartphones Alone Isn’t Enough- MTN CEO Mulinge

In today’s connected world, having access to a smartphone is no longer a luxury but a necessity.

However, according to Sylvia Mulinge, the Chief Executive Officer (CEO), MTN Uganda, access to a smartphone without the ability to use it is not empowerment.

Mulinge says that digital inclusion is not just about providing people with smartphones, but about creating a more equitable world where everyone can enjoy the benefits of modern technology.

The Impact of Technology on Communities

Mulinge contends that digital inclusion has a significant impact on communities, which is why everyone ought to embrace it.

“I’ve witnessed firsthand the transformative power of technology in communities. It’s been a privilege to be part of initiatives that increase access to smartphones and enable their usage,” Mulinge says.

“Innovations like Kabode Supa are revolutionising the way people access information, education, employment, and entertainment. With flexible, pay-as-you-go models, customers can now access smartphones for as little as 20 US cents,” she adds.

A Collective Effort

She notes, however, that this mission is bigger than any one organisation and takes the concerted efforts of various stakeholders. She highlights that lasting progress requires partnership between:

Private sector

Digital inclusion can be achieved through creating bold and affordable solutions that make technology accessible to all, according to Mulinge.

Government

Through shaping enabling policies and adopting smarter tax regimes that make low-cost devices more accessible, the government can foster digital inclusion in the country.

Communities and civil society

Mulinge notes that building trust, digital skills, and local relevance needed to drive real adoption and impact can also enable digital inclusion among Ugandan communities.

The Future Belongs to the Connected

She maintains that we all need to continue to innovate and build solutions that not only provide access but also enable the consumption of that access provided sustainably.

“By working together, we can create a more equitable world where everyone has the opportunity to thrive in the digital age. The future belongs to the connected, and it’s up to us to make it happen,” says Mulinge.

Join the Movement

She emphasises that it’s important to make digital inclusion a reality for all people in Uganda.

“Let’s build a world where everyone can access information, education, employment, and entertainment without barriers. Together, we can make a difference and create a brighter future for generations to come. The time to act is now,” Mulinge stresses.

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