A new chapter in strengthening Uganda’s digital financial ecosystem was unveiled on Monday as MTN MoMo officially launched the MoMo Agent Loans Marketplace, a collaborative platform designed to tackle the persistent challenge of agent liquidity.
The initiative, launched in partnership with dfcu Bank and Letshego Uganda, aims to provide MoMo agents with instant, flexible access to working capital, ensuring uninterrupted service to millions of customers.
The launch, held at Protea Hotels by Marriott in Kampala, recognises that strong agent liquidity is the key to advancing Uganda’s digital and financial inclusion agenda.
Solving the Liquidity Crisis with Digital Choice
The MoMo Agent Loans Marketplace introduces two immediate, high-impact financing options, accessible instantly via the familiar platform by dialling *165#, which include;
dfcu Bank Weekend Agent Loan: Allows agents to access between UGX 1M and UGX 5M instantly from Friday to Sunday, specifically catering to the peak demand periods when banks are closed.
Letshego Agent Float Loan: Offers short-term loans with terms ranging from 7 to 14 days to sustain operations during the business week.
Mr. Richard Yego, Chief Executive of MTN MoMo, emphasised the transformative nature of this solution, noting that it provides a modern, digital alternative to traditional lending.
“Capital has been one of the biggest challenges for our agents. Today, we empower them with a modern, digital solution, no paperwork, no collateral. This Marketplace is built on strong partnerships, and together, we are committed to supporting agents to grow responsibly and sustainably,” Mr. Yego said.
He also revealed that this is just the beginning, because MTN MoMo plans to build a full loan marketplace featuring more products, longer terms, and higher limits that grow with good repayment behaviour.
Strengthening the Backbone of Financial Services
Agents remain the primary interface between digital finance and rural communities, facilitating deposits, withdrawals, assisted payments, and customer education.
Ms. Jemima Kariuki-Njuguna, MTN MoMo Chief Product Officer, stressed why liquidity is a make-or-break factor for the entire ecosystem:
“When a customer walks in ready to deposit, and your float is low, this product can be the difference between turning them away and serving them well. Strong agent liquidity supports our entire ecosystem and ensures communities continue receiving reliable digital financial services,” Kariuki-Njuguna said.
She added that by introducing a loan marketplace, MTN MoMo is not just offering choice but “creating a lifeline that empowers agents to stay liquid, support their communities, and earn meaningful commissions.”
Partners Committed to Entrepreneurial Growth
The partnership depicts a shared belief that empowering entrepreneurs drives community prosperity.
Mr. Charles Mudiwa, Managing Director of dfcu Bank, highlighted the bank’s purpose in aligning with the platform, saying, “This launch is aligned with our purpose of transforming lives and businesses. By enabling agents to access capital instantly and securely, we are empowering thousands of entrepreneurs across the country and advancing Uganda’s journey toward a more digital, inclusive economy.”
He noted that the MoMo Agent Loans Marketplace directly addresses one of the biggest pain points for the agent network, which is access to affordable, flexible credit.
Mudiwa noted that by keeping agents operating smoothly, the initiative ensures the uninterrupted delivery of services to millions of Ugandans, effectively solidifying the foundation of Uganda’s journey toward a comprehensive digital economy.